Last updated: June 26, 2026
This Privacy Policy explains how Kodex Bilgi Teknolojileri A.Ş. (“Kodex,” “Zotee,” “we,” “us” or “our”) collects, uses, stores and shares information when you use the Zotee mobile application, website and related services (together, the “Service”).
Zotee is an AI Social Post Maker that helps Personal Profiles and Business/Company accounts create platform-ready social media posts with generated images, captions and hashtags. Zotee supports Instagram and Facebook in v1. TikTok and X/Twitter may be shown as “Coming Soon.”
By using Zotee, you acknowledge that your information will be processed as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.
1. Data controller
For the purposes of applicable data protection laws, including the Turkish Personal Data Protection Law No. 6698 (“KVKK”), the data controller is:
Kodex Bilgi Teknolojileri A.Ş.
Türkiye
Privacy contact: privacy@zotee.app
Support contact: support@zotee.app
2. Information we collect
We collect information that you provide directly, information generated when you use the Service and limited technical information necessary to operate, secure and improve the Service.
2.1 Account and authentication information
- Email address and account identifiers.
- Display name and profile information you choose to provide.
- Password authentication data, such as securely stored password hashes, if email/password login is used.
- Third-party sign-in identifiers and basic account information if you use Sign in with Apple or Google Sign-In.
- Session, access and refresh tokens required to keep you signed in.
2.2 Account mode and onboarding information
In v1, one account uses one selected mode: Personal Profile or Business/Company. The selected mode shapes the AI context and creation experience.
Personal Profile mode may include:
- One reference/profile image.
- Display name.
- Vibe tags, such as Professional, Friendly, Fun, Trustworthy, Inspirational, Authentic, Energetic or Calm.
- Free-text personality or profile description.
- Optional favorite colors, preferred font and visual style notes.
Business/Company mode may include:
- Company name.
- Logo and Brand Kit assets.
- Brand colors and font preferences.
- Company description, industry or category.
- Website, target audience, location and products or services.
2.3 Creation and AI generation information
- Prompts and instructions you enter in the unified create screen.
- Images you upload for generation or transformation.
- Selected platform, such as Instagram or Facebook.
- Optional selected style, such as Corporate, Minimal, Modern, Luxury, Playful, Bold, Friendly or Editorial.
- Generated images, captions, hashtags and related output metadata.
- Regeneration, export, copy, save, favorite, delete and library actions.
- Reminder scheduling data, such as reminder date, time and related content reference.
2.4 Purchases, credits and subscriptions
- Free trial credit status, credit balance and credit usage history.
- Subscription and top-up entitlement status.
- App Store and Google Play purchase identifiers, receipts, validation results and restore purchase records.
We do not collect or store your full payment card number. Payments are processed by Apple App Store, Google Play or their authorized payment processors under their own terms and privacy policies.
2.5 Device, usage and technical information
- Device type, operating system, app version, language settings and approximate region inferred from technical data.
- IP address, timestamps, server logs, request metadata and security logs.
- Crash reports, performance data and diagnostics, where enabled.
- Push notification tokens or device identifiers required to deliver reminder notifications.
2.6 Support communications
If you contact us, we may collect your email address, message content, screenshots, account details and any other information you choose to provide for support purposes.
2.7 Website information, cookies and analytics
The Zotee website is intended to be a simple informational website. At launch, we use a privacy-first measurement approach: we do not use Google Analytics, Google Tag Manager, Meta Pixel, advertising cookies or third-party advertising trackers on the website.
Our hosting, CDN and security providers may process standard server logs and aggregate traffic metrics, such as IP address, browser type, request URL, referrer, timestamps and approximate technical region, to operate, secure and understand basic website performance. We may also use Google Search Console to understand search visibility and indexing performance. Search Console does not require us to place tracking cookies on the website.
3. How we use information
We use information for the following purposes:
- To create, authenticate and manage user accounts.
- To provide Personal Profile and Business/Company onboarding.
- To generate images, captions and hashtags using your profile or company context, prompt, optional image, optional style and selected platform.
- To store generated content in the visual-first Library and show detail views.
- To enable manual export/share, caption copying, saving and reminder scheduling.
- To manage credits, subscriptions, top-ups, purchase validation and restore purchases.
- To send service-related notifications, including reminder notifications and important account messages.
- To provide customer support and respond to requests.
- To monitor reliability, troubleshoot errors, prevent abuse and secure the Service.
- To comply with legal, regulatory, tax, accounting and platform requirements.
- To improve Zotee’s product experience, generation quality and operational performance.
4. AI processing
Zotee uses AI services to generate images, captions and hashtags. OpenAI is the primary AI provider for v1. The Zotee mobile app does not store or send OpenAI API keys directly; AI generation is handled through our backend systems.
When you request a generation, we may send the following information to AI service providers through our backend: selected account mode, personal profile or business/company context, prompt, optional uploaded image, optional style, selected platform and relevant generation settings.
Generated outputs may be inaccurate, incomplete or unsuitable for your intended use. You are responsible for reviewing generated images, captions, hashtags, claims, offers, prices, dates, rights and any regulated statements before publishing.
We do not use your prompts, uploaded images, profile context, Brand Kit data or generated outputs to train Zotee-owned AI models. Third-party AI providers may process data in accordance with their own terms, privacy policies and data processing commitments.
5. Legal bases for processing
Where applicable data protection laws require a legal basis, we process personal data based on one or more of the following:
- Contract: to provide the Service you requested, including account access, AI generation, Library, credits and purchases.
- Legitimate interests: to secure, maintain, troubleshoot and improve the Service, prevent abuse and understand product reliability.
- Consent: where required, such as optional notifications, optional uploads or certain analytics/cookie choices if enabled.
- Legal obligation: to comply with tax, accounting, consumer protection, app store, legal process and regulatory requirements.
6. How we share information
We do not sell your personal data. We may share information with the following categories of recipients when necessary:
- AI providers: to generate images, captions and hashtags.
- Cloud hosting, database and storage providers: to operate the backend, store account data, uploaded images, generated images and related metadata.
- Authentication providers: such as Apple and Google, if you use their sign-in services.
- Payment and app store providers: Apple App Store and Google Play for in-app purchases, subscription management, purchase validation and restore purchases.
- Push notification providers: such as Apple Push Notification service, Firebase Cloud Messaging or Expo push notifications to deliver reminders and service notifications.
- Analytics, crash and monitoring providers: where enabled, to understand errors, performance and reliability.
- Professional advisers and authorities: where necessary for legal, tax, accounting, security or compliance reasons.
- Business transfers: if Zotee or Kodex is involved in a merger, acquisition, financing, reorganization or sale of assets, subject to appropriate safeguards.
7. International transfers
Zotee may be operated using cloud, AI, authentication, payment, analytics and support providers located in Türkiye, the European Economic Area, the United States or other countries. These countries may have data protection rules different from those in your country.
Where required, we use appropriate safeguards for international transfers, such as contractual commitments, standard contractual clauses, explicit consent where applicable or other lawful transfer mechanisms recognized by applicable law.
8. Data retention
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Account, profile and Brand Kit data: retained while your account is active or until you delete the data or request account deletion, subject to legal retention requirements.
- Uploaded and generated images, captions, hashtags and Library records: retained until you delete them, delete your account or we no longer need them to provide the Service.
- Generation and technical logs: generally retained for up to 90 days, unless longer retention is needed for security, fraud prevention, dispute resolution or legal compliance.
- Support communications: generally retained for up to 2 years after the request is resolved, unless a longer period is needed for legal or operational reasons.
- Purchase and accounting records: retained for the period required by applicable tax, accounting, consumer protection and platform rules.
- Backups: deleted or overwritten according to our backup lifecycle and technical deletion schedules.
9. Your choices and rights
Depending on your location and applicable law, you may have rights to:
- Request access to your personal data.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data or account.
- Object to or restrict certain processing activities.
- Withdraw consent where processing is based on consent.
- Request a copy of certain data in a portable format.
- File a complaint with a competent data protection authority.
Users in Türkiye may exercise their rights under Article 11 of the KVKK by contacting us at privacy@zotee.app. Users in the European Economic Area, the United Kingdom or other regions may also have additional rights under applicable local laws.
10. Account deletion
You can request deletion of your Zotee account by emailing support@zotee.app from the email address associated with your account. If account deletion is available inside the app, you may also use the in-app deletion flow under Settings or Account settings.
Deleting your Zotee account may not automatically cancel App Store or Google Play subscriptions. You must manage subscriptions through your Apple or Google account settings.
11. Push notifications and reminders
If you enable notifications, we may process a push notification token and reminder-related data to send posting reminders and service notifications. You can disable notifications through your device settings at any time. If notifications are disabled, reminder functionality may be limited.
12. Security
We use technical and organizational measures designed to protect information against unauthorized access, loss, misuse and alteration. These measures may include encryption in transit, access controls, secure authentication, logging, backups and provider security controls. No system is completely secure, and we cannot guarantee absolute security.
13. Children
Zotee is not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided personal data to us, please contact us and we will take appropriate steps to delete the information.
14. Automated decision-making
Zotee uses automated AI systems to generate creative content. We do not use Zotee to make decisions about you that produce legal effects or similarly significant effects solely through automated processing.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last updated” date and, where appropriate, provide notice through the app, website or other reasonable means. Your continued use of the Service after the updated Privacy Policy becomes effective means you acknowledge the updated policy.
16. Contact us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:
Kodex Bilgi Teknolojileri A.Ş.
Privacy: privacy@zotee.app
Support: support@zotee.app